When you purchase a Valor fireplace through an authorized dealer, we believe optimum customer care occurs through our qualified dealer and distributor locations. Valor is committed to providing our customers with the strongest support necessary, and through our dealer network and the information below, we believe we can achieve just that!
Locating a Valor authorized dealer
For general inquiries, including those about installation, pricing, and operation, customer support & more please contact your local authorized Valor dealer.
It’s quite easy to locate the nearest authorized Valor dealer in your area. Simply enter your postal/zip code by clicking here and a list of dealers will be presented to you, complete with maps and directional support!
Registering your Valor Warranty
Looking to register your Valor warranty? It’s as easy as 1-2-3 with our easy to use online form: Register your Valor warranty.
For information on Valor’s Outdoor Fireplace warranty program, click here.
Requesting Product Information
Looking for more detailed information on a product? We want to hear from you!
Valor provides an online form that goes directly to our technical & customer service department, ensuring that the information you receive back is informed and as helpful as possible. To access the form, please click here.
General Customer Feedback
Like we mentioned above, we want to hear from you! Can’t stop raving to your friends about your amazing new Valor gas fireplace? Did you receive amazing customer support from a dealer? Looking to see a new product from Valor?
Leave us your comments and questions by clicking here. We look forward to hearing from you!
Please contact a local dealer or distributor with any questions you may have regarding a Valor fireplace product.