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2 Responses

  1. Ted Smith says:

    I have a Valor 1600 lpg 3 years old 2 sided. I cannot get pilot to light by wall switch or remote. I have replaced batteries in remote and in battery box. I can light manually but is totally inconvenient. Service thought this was a (receiver) problem. They did not have one. Can I buy direct from Valor? I bought from dealer and installed myself. Dealer is too far away to service. Is there any service people in the 01564 area code that are capable of fixing this problem.
    Thank you, Ted T.H. Smith Building

    • Hi Ted, please contact one of the following dealers in your area who can assist with fixing this issue:

      The Stove Place
      95 Hartford Pike, Route 20, Shrewsbury, MA, 01545
      Tel: 508-754-7091, Fax: 508-752-8085
      Approximate Distance = 11.1 Miles

      Clappers Home & Hearth
      348 Boston Post Road, Sudbury, MA, 01776
      Tel: 978-443-2380, Fax: 978-443-1005
      Approximate Distance = 18.2 Miles

      Chelmsford Fireplace Center
      73 Summer Street, Chelmsford, MA, 01824
      Tel: 978-256-6328, Fax: 978-250-9474
      Approximate Distance = 24.4 Miles

      Black Magic Chimney Sweep
      21 New Street, Cambridge, MA, 02138
      Tel: 617-876-4456, Fax: 617-876-4464
      Approximate Distance = 33.2 Miles

      Thank you!

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