• Fireplace Information

    How Do I Turn My Fireplace On and Off?

    Turning the Fireplace ON There are 2 easy ways to get started with your Valor fireplace – use either the standard handheld remote control or the optional Valor wall switch. When using your remote control, hold down the OFF and large flame button simultaneously. You will hear a beep, which starts the activation sequence – release the buttons at this point. Once the pilot light ignites, the flames will turn to full fire and remain in “Manual Mode”. When operating from your Valor wall switch, press the ON/OFF button and your pilot will ignite and turn the flame to high fire. Turning the Fireplace OFF Easily shut down your fireplace…

  • Fireplace Safety

    Fireplace Safety Tips

    Before we begin we should note that fireplace surfaces, in particular, the glass viewing window, are extremely hot during operation and will remain hot for a period of time after the fireplace is turned off. Please ensure your fireplace has cooled before inspecting the unit. Barrier Screens – Included with Every Purchase Included with your purchase, a Valor Barrier Screen is recommended at all times. Install an approved aftermarket safety barrier gate (as shown above) to keep toddlers, young children, and at-risk individuals a safe distance from the fireplace. Important Tips to Remember Keep furniture, draperies and other objects at least 36″ clear from the front of the fireplace. Keep…

  • Fireplace Information

    Why is my Fireplace Manual Important?

    While instruction manuals might be something you usually just throw in the nearest drawer, your Valor fireplace’s manual contains important safety, servicing, and future reference material. We would highly suggest reading your manual before the initial operation to learn about the many benefits and features associated with your Valor fireplace. What can I learn from my manual? Fireplace safety information – barrier screens, viewing glass & more Lighting instructions Fireplace operation methods Cleaning your fireplace Checking pilot and burner flames Remote & wall switch operation Replacing the batteries in your remote or receiver Fireplace servicing What to do if you smell gas Wall clearances & other dimensional information Fireplace Warranty…

  • Fireplace Information

    Timer & Temperature Modes

    Your Valor fireplace has a number of options and modes available that will benefit both the fireplace and you as a homeowner. The ValorStat Plus remote control gives you the power to select, adjust and program the desired temperature that you want while the built-in timer turns your fireplace ON to warm your home before you wake up and can be programmed to turn OFF after you go to bed. Learn more about each operational mode below: Setting the Temperature To set the temperature of your fireplace, similar to central heating in your home, Follow these quick steps: press the SET button until you see the TEMP (SUN) mode. Hold…

  • Fireplace Information

    Adjusting Flame Heights

    Adjusting Flame Heights to Low & High Using your Valor remote control simply press the large flame button to turn your fireplace to high. To set your fire to low, press the small flame button until the desired flame height is met. If you are using the Valor wall switch, simply use the UP & DOWN buttons to adjust your flame height until you find the perfect balance.   Turning Down to Pilot Using the remote, hold the small flame button until the flame goes out. For the Valor wall switch press the DOWN button. Your pilot light will remain on and allow you to easily start up your fireplace…

  • Valor Products

    Introducing Herringbone for the H5 & H6

    Now Available on the H5 & H6 Series The sought after and highly anticipated Herringbone liners, available in Adobe color, are now available on the H6 & H5 Series. The new liner in combination with a radiant Valor gas flame will produce a stunning visual for any home, showroom or living space. Ask your authorized Valor Dealer about the new Herringbone (1475HBL or 1175HBL) liners today to learn more. Learn More Learn more about each product by visiting the H6 Series or H5 Series product pages.

  • Fireplace Information

    #SaveMyNaturalGas Campaign

    #SaveMyNaturalGas Vancouver Campaign Save My Natural Gas is a coalition of concerned residents and small business owners across Vancouver and throughout the Lower Mainland. They are focused on: raising awareness of this important issue; urging the City of Vancouver to engage in meaningful community consultation on energy choices; and encouraging the City to reconsider its costly and impractical ban on natural gas. It’s your home. It’s your business. It’s your lifestyle. Shouldn’t it be your choice? Inform, Engage & Share Today! We hope to inform and engage as many concerned people as we can – as quickly as we can. You can do your part by visiting the savemynaturalgas.com and…

  • Fireplace Information

    Find Your Owner’s Manual

    Have you ever lost or misplaced your instruction manual for your Valor radiant gas fireplace? Well, don’t fret! We offer a complete selection of available manuals for Valor engines, fronts, surrounds, components &amp more. The web page also offers downloads and links for product brochures, CAD files & even a “complete” download of all of our engine manuals. The Owner’s Manuals page is sorted by product family names & product codes. Simply click the arrow to expand each section, exposing the various manuals and component files for viewing or downloading to your device. Learn more by clicking the links below, and find your owner’s manual today. Owner’s Manuals & Brochures…

  • Portrait Driftwood
    Valor Products

    Introducing Driftwood for the Portrait Series

    The successful Driftwood fire, found on popular models such as the Legend G3 insert, Madrona Freestanding or zero-clearance H5 models, has now been incorporated into the 530 Portrait Series. Choose between the standard fluted black or brick liners, or go with the optional reflective glass liner for optimal flame enhancement. The addition of the 530DWK Driftwood to the Portrait lineup allows our customers more options over the standard log, rock or coal fires. Watch Now View a video of the new 530DWK by watching below:   Learn More To learn more about the Portrait Series and the new Driftwood option, visit valorfireplaces.com/portrait.

  • Valor Products

    Comparing Legend G3.5 Burner Options

    Are you in the market for a sleek, efficient gas insert fireplace? Look no further than the Valor Legend G3.5 Insert Series, which boasts over two decades of design innovation. A radiant and highly efficient insert – paired with our ValorStat control technology – offers the ultimate comfort control for your home or living space. The G3.5 also offers Valor Dynamic Restrictor Technology (or VDRT) which automatically adjusts air flow within the fireplace, increasing thermal efficiencies. Now that you know some of the details, it’s time to decide on an engine and fuel bed combination. View the videos below to pick the best option for your home: Stainless Steel Burner…