• Media

    New & Improved Dealer Locator

    As part of a continual effort to improve the digital services offered, Valor is happy to announce a large scale change to the Find Your Dealer section of the website. Changes include: Pins: The map will present the user with pins on the map to show dealer locations. Click the pins to learn more, get directions or contact the dealer. Improved geo-location: The locater will automatically be able to tell your location and provide results within the map (via a pin) or in a list below the map. New search options: Users can now search via city, province/state, direct address or postal/zip. If a dealer is not within one of…

  • New Home Professionals Portal
    Fireplace Information

    New Home Professionals Portal

    The Valor Home Professionals portal has been updated with all new imagery, improved layout and content, as well as updating the download to include the latest spec information. This section is ideal for professionals wishing to learn more about our products, product features and the HeatShift™ system. Create the perfect environment for your clients Since 1890 Valor has been pioneering and perfecting radiant heat technology. While most fireplaces blow heated air into the room, ours gently heat everything in the area – people, furniture, walls – generating a constant, comfortable warmth that remains even after the gas is turned off. Our fireplaces provide more than just a good-looking flame in…

  • Media

    Live Chat & Support Available Now

    Valor Fireplaces is happy to announce a brand new feature for the company website – live chat and support. This update will provide our customer service team with a simple system for tracking, prioritizing, and solving customer support tickets in a timely manner. How It Works As soon as you enter the Valor website the chat or support icon will appear in the left corner of the screen. To instantly talk to one of our customer service professionals click the chat icon and start chatting – you will be connected with a real person in a matter of seconds. During non-work hours the live chat option will automatically change and…

  • Register Your Valor Warranty Information
    Valor Products

    Register Your Fireplace Warranty

    So you’ve just finished installing your beautiful new Valor gas fireplace, now what? One of the first things you should do is register your Valor warranty to ensure you get the long term protection needed in case of any unforeseen issues. If you ever have a problem with a Valor unit, it is best to contact your local Valor dealer or supplier immediately. Register Today! To Register your fireplace warranty, please click here or click the image below and fill out the form. Once the form is filled out you are good to go for up to 10 years! The updated form will now supply you with a confirmation page…

  • Media

    Updated G4 Insert Brochure

    We are happy to announce an update to the Legend G4 Insert brochure. This update brings a number of improvements to the brochure including new fuel bed and front/trim finish sections, as well as improved copy, imagery and spec information. Learn more by viewing the updates below. Choose your style & liner Choose your finish Choose your fuel bed Learn More To view the complete brochure please click here. For more information on the Legend G4 Insert please visit valorfireplaces.com/g4.

  • Retrofire Updates for 2018
    Valor Products

    Retrofire Updates for 2018

    Introducing the New and Improved Retrofire The Retrofire insert was designed to “retro-fit” existing masonry and wood burning fireplaces, and can even accommodate unique and challenging arched or uneven facings. The Retrofire will install in small spaces without the need of closure plates or traditional insert surrounds. Once installed, the Retrofire easily convects and radiates soothing heat. Some describe it as a direct vent, high efficiency gas log. To keep this unique product fresh and innovative, we offer the following exciting upgrades for 2018. New Engines The new engines offer both Direct Vent & B-Vent options and are available in Natural Gas and Propane. Taking a page from the Valor…

  • Fireplace Information

    Locate a Valor Dealer this Summer

    Are you in the market for a new indoor or outdoor gas fireplace this Summer? Look no further than a radiant Valor gas fireplace to provide you and your family with the most comfortable, healthiest & most natural form of heating available. Valor fireplaces are sold through an authorized dealer network across Canada & the United States. Valor dealers provide qualified installations and aftermarket service. Owning a Valor fireplace is a truly enjoyable experience and our dealer network is an integral part of the process. From the initial search, to the finished product, our dealers will be there to make the process of owning a Valor as easy as possible.…

  • Media

    NEW Linear Family Brochure

    We are happy to announce an updated version of the Valor Linear Series family brochure. This update included the addition of Splitwood & Limestone for the L3 Series, updated HeatShift™ information, improved copy and more. Physical copies will soon be available at a local Valor dealership very soon! View Now To view or download the entire update for the Valor Linear fireplace brochure please click here.

  • Introducing the LX2 Corner Engines
    Valor Products

    Introducing the LX2 Corner Engines

    Introducing the LX2 Corner Left & Right Engines Valor’s multi-sided linear fireplace now offers two engine styles to choose from. The 3-Sided engine is designed for 180 degree enjoyment, while the Corner engines offers design flexibility. The LX2 provides outstanding radiant heat performance that will heat any living space. Media Options Available with Splitwood, Driftwood, Rock & Shale, and two types of glass fire beds, the LX2 will suit homeowners who value aesthetics, performance and safety. The LX2 Corner also incorporates new corner panels to complete the inner liner design. Features Besides offering a beautiful fire, Valor performance and clean style lines, the LX2 offer several unique features. Steel Framing…

  • Blog News

    Happy 4th of July!

    From the Valor blog family to yours, we wish everyone a happy and safe 4th of July holiday! Make sure to enjoy the fireworks & festivities, we’ll re-connect tomorrow with some great new content. Not in the USA? Looking for more product news? Discover our entire product line, including the popular G3, Portrait and Linear Series, by clicking here.