Home >
The ValorStat Plus remote control is found on most Valor models, including the ever-popular Legend G3 Insert and Horizon Series. This remote control allows our users to select, adjust and program any desired temperature for that space. The built-in timer turns your fireplace on to warm your home and can be programmed to turn off at a time of your choosing. Another impressive feature is the ability to turn your pilot light on and off using the remote control.
Below is a collection of videos that outline the basic features of the ValorStat Plus, if you have any questions be sure to comment below!
ValorStat Plus Remote Overview
Temperature Scale
Setting the Time
On & Off
High & Low Flame
Operation Modes
Temperature Mode
Timer Mode
Manual Mode
18 Replies to How to Use Your ValorStat Plus Remote
I have the valor stat remote. I changed the batteries in the unit and remote about two weeks ago. Everything was working fine until today, when I used the remote, I got the signal beeps but nothing started, not the pilot or anything. Eventually it stopped beeping and turned off completely. What do I do?
Hi Dennis, we’ve forwarded this information to our tech team who will follow up further. Thanks!
Can you share the solutions? I too have a continious beeping from the fireplace. Thanks!
Hi Erica, the beeping could be a number of issues. We suggest contacting your local authorized Valor dealer who will be able to properly diagnose what might be going on. Locate the one nearest you by visiting http://www.valorfireplaces.com/contact/. Thank you.
I have the valor plus remote. I was told by the technician to always have the pilot light on to deter spiders, ect from building webs or nests in the chimney. When I tried to start the pilot light using the remote keys — it beeps once, tries to engage the valve and then I get a series of rapid beeps and it doesn’t light.
Hi Julie,
Have you contacted your local Valor dealer for assistance? They will be able to assist you in getting the pilot light back up and running. Alternatively you can call Valor’s tech support at 1.800.468.2567.
Hey did you ever get this sorted out? I’m having the same issue.
Hi Julie, please visit valorfireplaces.com and access the live chat feature in the left bottom corner of the screen. You will be instantly connected to a technical expert who can assist you with this issue. Thank you!
Where should the remote be located in the room to work best?
Ideally your remote control handset should be in the vicinity of your fireplace or living space, and away from the areas mentioned above that could effect the temperature settings. The wall holder can house your remote near the fireplace providing optimal control.
We have a new 530 portrait gas insert installed 2 years ago. The contractors tested it successfully, but we soon after lost our remote control. Took us a year to buy another. Trying to get it started, but seems there is no light with the pilot. We have done the Initializing of the remote, but can’t turn on as it appears the pilot light is not on and needs to be reset, though I have no idea how to do this.
Hi Michelle, please see this page for quick solutions to remote/pilot issues: https://valorfireplaces.com/resources/tips.php. If you still require assistance please contact your local authorized Valor dealer who can provide further support. Locate the dealer nearest you by visiting https://valorfireplaces.com/contact/, thank you!
I could not get the pilot ignited this season using the remote (off and small flame). Ordered new remote and tried syncronizing. Still not lighting. Any suggestions? Local dealer has been contacted, but appt. Nov. 27
Hi John, please see this page for quick solutions to remote/pilot issues: https://valorfireplaces.com/resources/tips.php. If the dealer is unable to assist feel free to phone 1.800.GO.VALOR for support.
I can turn it on, using both buttons required, but the flame goes out after about 45 seconds. the temp set button is about 5 degrees higher than room temperature.so it should not go off on its own.
What can I do the get the fireplace to stay on?
Hi Ron, please contact your local authorized Valor dealer for support on this issue. Find the dealer nearest your by visiting https://valorfireplaces.com/contact/. Thank you!
I had to change the batteries in the remote and now I cannot get the remote to sync with the fire place following your instructions. When we hit the reset button we hear the one short and then long beep. We pressed the down flame button and nothing happened…. any other ideas on how to sync the remote?
Hi Bridgit, please visit valorfireplaces.com and use the live chat feature in the bottom left of the screen to talk live to a real Valor tech. They’ll be able to help you with this issue. Thanks!
Gas Fireplace Maintenance: A Detailed Guide
12 types of gas fireplaces you need to know
How to Choose Gas Fireplace Logs
11 Essential Gas Fireplace Safety Tips