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Live Chat & Support Available Now
Valor Fireplaces is happy to announce a brand new feature for the company website – live chat and support. This update will provide our customer service team with a simple system for tracking, prioritizing, and solving customer support tickets in a timely manner. How It Works As soon as you enter the Valor website the chat or support icon will appear in the left corner of the screen. To instantly…
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Get To Know Your Valor Fireplace
Getting to Know Your Fireplace – Tips for New/Existing Owners Introducing a new educational section on our website for new and existing Valor gas fireplace owners. The new page provides a simple guide for basic features, control options, servicing and more. This tool should benefit staff, reps and dealers – as well as our new and existing customer base. Topics include: How do I turn my Valor fireplace ON and…
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Consider the Valor HeatShift System
Are you in the market for a new linear gas fireplace but don’t want to worry about the headaches of a wall overheating or placing a TV above the fireplace? Well Valor has the solution for you! Introducing the Valor HeatShift System™ The HeatShift System, with “cool wall” performance, is the answer for any customer installing a TV or artwork above the fireplace. Designed to reduce surface temperatures, the Valor…
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