Adjusting Flame Heights to Low & High
Using your Valor remote control simply press the large flame button to turn your fireplace to high. To set your fire to low, press the small flame button until the desired flame height is met.
If you are using the Valor wall switch, simply use the UP & DOWN buttons to adjust your flame height until you find the perfect balance.
Turning Down to Pilot
Using the remote, hold the small flame button until the flame goes out.
For the Valor wall switch press the DOWN button. Your pilot light will remain on and allow you to easily start up your fireplace at a later date.
Learn more about controlling your Valor gas fireplace
for more information on remote controls, fireplace control and more, click the links below:
My fireplace flame height will not adjust. The signal is received from the handset, and it makes the sound as though it is adjusting the height and operating normally, but there is no change in the flame height. Something seems like it is stuck. The manual doesn’t offer any troubleshooting tips. Please help.
Hi Alicia, please contact your local authorized Valor dealer for support. They will be able to assist you with this issue and get the flames adjusting as normal. Visit https://www.valorfireplaces.com/contact/ to find a dealer near you. If you are still experiencing issues after contacting the dealer, please email info@valorfireplaces.com.
I have a new L1 installed recently. The flames are blue with just a hint of orange. The blog and catalog pictures show orange flames. Does this mean the fireplace needs adjusting? I’ve set flame height to Hi, however the flames are still almost entirely blue. Thank you.
Hi Steve, this could be due to a number of things including log placement or gas type. It typically takes 20+ minutes for the blue flames to turn orange. We suggest contacting your local authorized Valor dealer to see if you can get the flames looking as intended. https://www.valorfireplaces.com/contact/
4 Replies to Adjusting Flame Heights
My fireplace flame height will not adjust. The signal is received from the handset, and it makes the sound as though it is adjusting the height and operating normally, but there is no change in the flame height. Something seems like it is stuck. The manual doesn’t offer any troubleshooting tips. Please help.
Hi Alicia, please contact your local authorized Valor dealer for support. They will be able to assist you with this issue and get the flames adjusting as normal. Visit https://www.valorfireplaces.com/contact/ to find a dealer near you. If you are still experiencing issues after contacting the dealer, please email info@valorfireplaces.com.
I have a new L1 installed recently. The flames are blue with just a hint of orange. The blog and catalog pictures show orange flames. Does this mean the fireplace needs adjusting? I’ve set flame height to Hi, however the flames are still almost entirely blue. Thank you.
Hi Steve, this could be due to a number of things including log placement or gas type. It typically takes 20+ minutes for the blue flames to turn orange. We suggest contacting your local authorized Valor dealer to see if you can get the flames looking as intended. https://www.valorfireplaces.com/contact/
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